In this episode we talk about how renewal and retention are not interchangeable when it comes to your memberships.
Today's episode we are bringing the experts to YOU and talking SEO with Corrie & Heather the team behind Target Rocket. What does SEO mean? How can we keep up with the ever changing environment? How many dollars do I allocate within my budget? I'm a niche Association how can I really target the group I want? We also get to delve into some Facebook tools that are powerful and free! This episode goes into the EVER that we focus on: engagement, value, experience and relevance and how it applies to all things within your organization and business.
This week we are asking, "Is the customer always right?". We agree on the answer and does it match what you think? Listen in to find out and find ways to remedy a situation. We give some clear cut examples of how to remedy various situations. Have you needed to remedy a situation? We want to hear about it please share with us in the comments.